Information about Huego

How it works

How Huego works

Huego is an online marketplace for renting recreational, athletic, and fitness facilities. We're building the most trusted online community that makes it easy for people to book the right space so they can host practice, games and even events.  

We take the safety of our community seriously, so our team will review all listings and remove any that are suspicious and/or violate our community rules (see below).

For Fitness Spaces:

1. Create an account and request verification. 
2. Add your listing. 
3. Receive messages and booking requests from others via your dashboard and user inbox. You can easily accept or deny any request on your own time and based on your availability.  

Tips for listing your Space on Huego:

1. Be as thorough as possible in your listing description so people can get a good sense of the space, how it’s typically used, what it’s ideal for, and if it is the best space for their needs. 
2. Use the highest-quality picture possible for your listing so that it will make a good impression and stand out.  The more you can add, the more interest and booking requests you will most likely receive. 
3. Please mention and identify any specific facility rules, regulations, requirements, and also any local laws, regulations, and/or booking agreement(s) that are applicable. 

Want to see an example of an optimized listing on Huego? Check out this listing here

Not sure if Huego is right for you? 

If you’re a recreational, athletic, or fitness facility that is looking to offer your space to others, Huego is right for you. We take pride in helping sport and event organizers find the right facilities and have an experience that is unique to each facility on Huego. If you’re still unsure if your facility is a fit for Huego, please reach out to our team and we’d love to chat.

For Users:

1. Create a user account and discover spaces here.
2. Communicate directly with listings and request to book in a few clicks. 
3. Receive booking confirmation, instructions for arrival/rental, and peace of mind for your booking through Huego. 

Here are a few tips when requesting to book a space on Huego:

1. Most Spaces list the most popular booking options on Huego, but if you have any specific needs or requirements, you can simply contact them directly by clicking “Contact” on their listing user profile. 
2. Spaces typically like to have at least a 24 or 48 hour advance notice for booking requests as they’re usually busy. We suggest always messaging them first to confirm availability prior to submitting a booking request.
3. Need more help with finding the right space and booking? Our team are experts and here to help! Send us a message here. 

Fees, Payments, and Disputes

Fees for Fitness Spaces

Huego is FREE to list your space! 

We only get paid once we find you qualified lead. To cover our costs for payment processing + marketplace operations,  we ask for a 20% placement commission which include:

  • 3%  transaction processing fee if you connect with Stripe
  • 3% PayPal fee if you choose to use PayPal for payments
  • The PayPal fees are based on your account's fees and is usually around 3% for PayPal. In the event that there is a dispute, you are covered by PayPal's Buyer and Seller Protection if you use PayPal. For this reason, we recommend you use PayPal as the form of payment for all transactions.

Fees for Users (Event organizers, Trainers and Coaches)

Huego is FREE to use for our trainers and coaches.

If you can't find what you're looking for on our site, Huego does offer a custom service to help you find your desired space. We charge a $50 finders fee, but don't worry, if we can't find you a space, we simply refund your money, no questions asked!

Community Guidelines

1. Respect all other members and do not send spam, offensive, or threatening messages, leave comments, or engage in any other form of offensive communication.
2. Only create listings for space you are authorized to represent. 
3. We do not allow contact information or external links (URL's) on listings and/or in images that are added to listings.  This includes emails, websites, and phone numbers.
4. Huego is a third-party marketplace and by using it, you must also comply with any and all local laws, regulations, and/or booking agreement(s) that are applicable. 
5. For the safety and security of our community, we do not allow contact information to be sent through our messaging prior to a confirmed booking. Sending messages containing your personal information, contact information, or taking transactions off our platform is against our policies and can result in being removed from our community.
6. What if a transactions results in damages? Guests agree to cover in full any damages that you or your invitees cause during the booking. Hosts are responsible for basic cleanup and removal of trash. Any incidents or damage claims during a booking will be resolved through the Huego Dispute process.